Privacy Policy — How zeus69 Protects Your Data

In this Privacy Policy, the following terms carry the meanings set out below:

• "zeus69", "we", "us", "our" — the zeus69 platform and its operating entities, accessible at https://zeus69.cam.
• "Player", "you", "your" — any individual who visits, registers on, or uses the zeus69 platform.
• "Personal Data" — any information relating to an identified or identifiable natural person, including but not limited to name, email address, device identifiers, and financial data.
• "Processing" — any operation performed on Personal Data, including collection, storage, use, disclosure, or deletion.
• "Data Controller" — the entity that determines the purposes and means of Processing Personal Data. zeus69 acts as Data Controller in respect of all player data collected through this platform.
• "Third-Party Processor" — a company or individual engaged by zeus69 to process Personal Data on our behalf, subject to our instructions and bound by a Data Processing Agreement.
• "Cookies" — small text files stored on your device by your browser when you visit the zeus69 platform.

zeus69 operates the platform at https://zeus69.cam and acts as the Data Controller for all Personal Data collected in connection with player registration, gameplay, financial transactions, and customer support interactions.

All data protection inquiries, Subject Access Requests, and erasure requests should be directed to our dedicated data team at the contact details provided in Section 14 of this policy.

zeus69 collects Personal Data through the following channels: account registration forms, KYC document uploads, deposit and withdrawal transactions, customer support communications, and automatic technical data collection from your device and browser.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (beyond facial verification for KYC purposes), or health information, unless you voluntarily disclose such information in the context of a responsible gaming self-disclosure.

zeus69 uses your Personal Data for the following specific and legitimate purposes:

• Account Management: To create and maintain your player account, verify your identity, and manage your login credentials securely;
• Service Delivery: To process your deposits and withdrawals via BCA, BRI, BNI, Mandiri, and supported e-wallets; to credit winnings; to resolve bet disputes;
• Identity Verification and Fraud Prevention: To comply with Know Your Customer (KYC) requirements and to detect, investigate, and prevent fraudulent transactions, money laundering, and other unlawful activity;
• Customer Support: To respond to your inquiries, resolve account issues, and maintain records of support interactions for quality assurance purposes;
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling behavior, to implement self-exclusion or deposit limit requests, and to provide targeted responsible gaming guidance where appropriate;
• Legal Compliance: To meet our obligations under applicable anti-money laundering (AML), counter-terrorism financing (CTF), and data protection regulations;
• Platform Improvement: To analyze aggregated usage data (anonymized) to improve platform performance, game selection, and user experience;
• Marketing Communications: Where you have opted in, to send you promotional offers, bonus notifications, and seasonal promotions relevant to the Indonesian market (including Ramadhan promotions, Idul Fitri offers, and BRI Liga 1 season specials). You may opt out of marketing communications at any time.

zeus69 processes your Pers onal Data on one or more of the following legal bases:

• Contractual Necessity: Processing is required to fulfill our obligations under the Terms & Conditions you accepted at registration — including account creation, payment processing, and game delivery;
• Legal Obligation: Processing is necessary to comply with applicable laws and regulations, including AML/CTF obligations, KYC verification requirements, and lawful requests from competent authorities;
• Legitimate Interests: Processing is necessary for our legitimate business interests, including fraud detection, platform security, responsible gaming monitoring, and service improvement — provided those interests are not overridden by your fundamental privacy rights;
• Consent: Where we rely on your consent — for example, for marketing communications — you may withdraw that consent at any time by contacting our support team or using the unsubscribe mechanism in any marketing email. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

zeus69 does not sell or rent your Personal Data to any third party. We share your data only in the following defined circumstances:

• Payment Processors: We share necessary financial data with our local bank partners (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, BSI) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) solely for the purpose of processing your deposits and withdrawals;
• Identity Verification Providers: We use certified third-party KYC service providers to assist in verifying the authenticity of identity documents submitted during account verification. These providers are contractually bound to use your data solely for verification purposes;
• Game Content Providers: Aggregated, anonymized session data may be shared with game studios such as Pragmatic Play, Evolution Gaming, Spribe, Pocket Games Soft, and NetEnt for game performance analysis. No personally identifiable information is included in these data transfers;
• Fraud Prevention Services: We may share technical identifiers (IP address, device fingerprint) with specialist fraud detection partners to identify and block fraudulent activity on our platform;
• Legal and Regulatory Authorities: We will disclose Personal Data to law enforcement agencies, courts, or regulatory authorities where required by applicable law or a valid legal order, without prior notice to you where legally prohibited from doing so;
• Business Transfers: In the event of a merger, acquisition, or sale of substantially all of zeus69's business assets, your Personal Data may be transferred to the acquiring entity, subject to equivalent privacy protections.

zeus69 retains your Personal Data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized in a manner that prevents reconstruction of any individually identifiable information.

zeus69 uses cookies and similar technologies to operate the platform effectively and securely. We do not use third-party advertising cookies or behavioral tracking pixels. The cookies we deploy fall into the following categories:

• Strictly Necessary Cookies: Essential for basic platform functionality, including maintaining your logged-in session, storing your language and currency preferences, and enabling secure checkout during deposit flows. These cookies cannot be disabled without impairing core platform functions;
• Performance and Analytics Cookies: Used to collect anonymized information about how players navigate the platform — such as which pages are visited most frequently and where error messages appear — so we can continuously improve the user experience. No personally identifiable data is collected via these cookies;
• Security Cookies: Used to detect and prevent fraudulent access attempts, enforce rate limits on login requests, and support our multi-factor authentication processes.

Cookies set by zeus69 are first-party cookies only. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will result in degraded platform functionality and may prevent you from logging into your account.

zeus69 implements a multi-layered security framework to protect your Personal Data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS Encryption: All data in transit between your browser or mobile device and our servers is encrypted using industry-standard TLS 1.2 or higher;
• Encrypted Data Storage: Sensitive data fields including passwords (stored as salted hashes), KYC documents, and financial identifiers are encrypted at rest using AES-256 encryption;
• Access Controls: Internal access to Personal Data is restricted to authorized zeus69 personnel on a strict need-to-know basis, governed by role-based access control policies;
• Security Monitoring: Our infrastructure is monitored 24/7 for anomalous activity, intrusion attempts, and data exfiltration signals;
• Penetration Testing: We conduct periodic third-party penetration tests of our platform infrastructure and remediate identified vulnerabilities promptly;
• Incident Response: In the event of a confirmed data breach affecting your Personal Data, we will notify you and relevant authorities within the timeframe required by applicable law.

zeus69 may transfer your Personal Data to servers or Third-Party Processors located outside of Indonesia in order to provide our services. Such transfers may occur to jurisdictions where data protection laws differ from those applicable in Indonesia.

Where Personal Data is transferred internationally, zeus69 ensures that appropriate safeguards are in place, including:

• Transfers only to countries or territories that maintain an adequate level of data protection as recognized by internationally accepted standards;
• Use of standard contractual clauses or equivalent binding data protection agreements with all international Third-Party Processors;
• Technical safeguards including encryption in transit and at rest, regardless of the destination jurisdiction.

By registering an account with zeus69, you acknowledge and consent to the transfer of your Personal Data as described in this section, subject always to the security measures and contractual protections outlined in this policy.

As a player on the zeus69 platform, you hold the following rights in respect of your Personal Data. To exercise any of these rights, please contact our data team using the details in Section 14:

• Right of Access: You may request a copy of all Personal Data zeus69 holds about you (a Subject Access Request). We will provide a structured response within 30 calendar days of verifying your identity;
• Right to Rectification: If any of your Personal Data is inaccurate or incomplete, you have the right to request correction. Minor corrections (such as email address updates) can be handled directly through your account settings;
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your Personal Data where we are not legally required to retain it. Note that financial transaction records and KYC documents are subject to mandatory retention periods as set out in Section 7;
• Right to Restriction of Processing: You may request that we restrict the processing of your Personal Data in certain circumstances — for example, while a dispute about data accuracy is being resolved;
• Right to Data Portability: You may request your Personal Data in a structured, commonly used, machine-readable format (such as JSON or CSV) for transfer to another service provider;
• Right to Object: You may object to processing based on our legitimate interests, including direct marketing. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests;
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

We will respond to all valid privacy rights requests within 30 calendar days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

If zeus69 discovers that Personal Data has been collected from an individual under the age of 21, we will immediately suspend the associated account, delete all collected Personal Data without delay, and refund any deposits to the original payment source where technically feasible.

If you are a parent or guardian and believe that your child has registered on the zeus69 platform, please contact us immediately at the details in Section 14. We will treat such reports with the highest priority and act within 24 hours of receiving a verified report.

zeus69 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. We will notify registered players of material changes via email to the address associated with their account, with a minimum of seven (7) days' notice before changes take effect.

The "Last Updated" date displayed at the top of this page will be revised each time a change is made. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Your continued use of the zeus69 platform following the effective date of any revision constitutes your acceptance of the updated policy.

The most current version of this Privacy Policy is always accessible at https://zeus69.cam/privacy-policy.

For all privacy-related inquiries, including Subject Access Requests, erasure requests, consent withdrawal, or general data protection questions, please contact our dedicated data protection team:

Email: [email protected] (Subject line: "Privacy Request — [Your Account Email]")

Response Time: All privacy inquiries are acknowledged within 48 hours and fully resolved within 30 calendar days of identity verification.

Support Hours: Our data protection team operates Monday through Friday, 09:00–21:00 Western Indonesia Time (WIB, UTC+7). For urgent data security concerns — such as suspected unauthorized access to your account — our 24/7 live support team can escalate to the data protection team immediately outside of business hours.

Languages: Privacy requests may be submitted in English or Indonesian (Bahasa Indonesia). Our team will respond in the language of your request.